Concepedia
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Publications
5
Citations
1.2K
H-Index
Active since
2001
Affiliations
University of Oulu(Current)
University of Jyväskylä
Tapio Pento is an author at University of Oulu specializing in banking, consumer banking, and business.
Publications per year
2001–2003
Factors underlying attitude formation towards online banking in Finland
Heikki Karjaluoto, Minna Mattila, Tapio Pento · International Journal of Bank Marketing · 2002 · 605 citations
Business, Information Systems, Management Information Systems +10
Internet banking adoption among mature customers: early majority or laggards?
Minna Mattila, Heikki Karjaluoto, Tapio Pento · Journal of Services Marketing · 2003 · 375 citations
Business, Information Systems, Information Technology +16
Electronic banking in Finland: Consumer beliefs and reactions to a new delivery channel
Heikki Karjaluoto, Minna Mattila, Tapio Pento · Journal of Financial Services Marketing · 2002 · 202 citations
Business, Information Systems, Marketing +12
Internet Banking Adoption Factors in Finland
Minna Mattila, Heikki Karjaluoto, Tapio Pento · The Journal of Internet Banking and Commerce · 2001 · 20 citations
Business, Information Systems, Information Technology +12
Customer Channel Preferences in the Finnish Banking Sector
Minna Mattila, Heikki Karjaluoto, Tapio Pento · Journal of Marketing Channels · 2002 · 11 citations
Business, Finance, Marketing +13
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