Concepedia

Aihie Osarenkhoe

AO

22

Publications

904

Citations

15

H-Index

2006

Active since

Affiliations

University of Gävle(Current)

Nnamdi Azikiwe University

University of Professional Studies

Aihie Osarenkhoe is an author at University of Gävle specializing in business, management, and strategic management.

Top concepts

BusinessManagementStrategic ManagementMarketingCustomer SatisfactionBusiness StrategyEconomicsService QualityConsumer BehaviorInternational Management

Publications per year

2006–2023

22

Publications

22

An exploratory study of implementation of customer relationship management strategy

Aihie Osarenkhoe, Az‐Eddine Bennani · Business Process Management Journal · 2007 · 163 citations

Exploratory Study, Customer Satisfaction, Customer Experience +19

Remedy or cure for service failure?

Mabel Birungi Komunda, Aihie Osarenkhoe · Business Process Management Journal · 2012 · 155 citations · Full text

Customer Satisfaction, Consumer Research, Commercial Banking Environment +21

A study of inter-firm dynamics between competition and cooperation – A coopetition strategy

Aihie Osarenkhoe · Journal of Database Marketing & Customer Strategy Management · 2010 · 132 citations · Full text

Cooperation Theory, Economics, Coopetition Strategy +10

A coopetition strategy – a study of inter‐firm dynamics between competition and cooperation

Aihie Osarenkhoe · Business Strategy Series · 2010 · 74 citations

Cooperation Theory, Education, Exchange Strategy +21

An integrated framework for understanding the driving forces behind non‐sequential process of internationalisation among firms

Aihie Osarenkhoe · Business Process Management Journal · 2009 · 46 citations

International Economics, Driving Forces, Multinational Enterprise +23

Rows per page

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