35
Publications
2.6K
Citations
24
H-Index
2004
Active since
Manuel J. Sánchez‐Franco is an author at Universidad de Sevilla specializing in marketing, management, and customer satisfaction.
Top concepts
MarketingManagementCustomer SatisfactionCommunicationUser ExperienceConsumer ResearchInteractive MarketingBusinessEducationEngineering
Publications per year
2004–2023
35
35
Web acceptance and usage model
Manuel J. Sánchez‐Franco, José L. Roldán · Internet Research · 2005 · 288 citations
Customer Satisfaction, Innovation Adoption, Digital Marketing +19
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1–5 of 35