Melanie Florence Boninsegni

Dimensionality of frontline employee friendliness in service encounters

Melanie Florence Boninsegni, Olivier Furrer, Anna S. Mattila · Journal of service management · 2020 · 22 citations

Business, Marketing, Marketing Management +15

Opportunities of and threats to consumer well-being in the age of Fourth Industrial Revolution (IR 4.0) technologies

Melanie Florence Boninsegni, Abhijit Roy, Marat Bakpayev et al. · Digital Policy Regulation and Governance · 2021 · 12 citations · Full text

Computing, Health Policy, Information Technology +13

Enhancing Full-Service Restaurant Online Food Ordering Experiences: Which Factors Should Restaurants Emphasize?

Amir Batouei, Melanie Florence Boninsegni, Xi Yu Leung et al. · International Journal of Hospitality & Tourism Administration · 2023 · 11 citations

Business, Marketing, Marketing Management +17

Intergenerational transmission of sustainable consumption practices: Dyadic dynamics of green receptivity, subjective knowledge, peer conformity, and intra-family communication

Raphaël Lissillour, Oguzhan Essiz, Melanie Florence Boninsegni et al. · Journal of Environmental Management · 2025 · 11 citations · Full text

Social Sciences, Environmental Social Science, Social Psychology +9

Technology-enabled well-being in the era of IR4.0: marketing and public policy implications

Abhijit Roy, Marat Bakpayev, Melanie Florence Boninsegni et al. · Journal of Consumer Marketing · 2023 · 10 citations · Full text

Business, Marketing, Public Policy +11