João Falcão e Cunha

Author

João Falcão e Cunha

Also Known As

CONINX, Karin, Cunha, J. F. E., Cunha, João, Cunha, João Falcão E, J F Cunha, J Falcao Cunha, J. Falcão e Cunha, J.F. e Cunha, Joao F. Cunha, Joao Falcao e Cunha

102

Publications

2.3K

Citations

H-Index

Concepts

All Affiliations

Universidade do Porto INESC TEC Texas State University Universidade da Madeira Imperial College London

About

João Falcão e Cunha is an author at Universidade do Porto specializing in engineering, management, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Engineering	10	10	697
2	Management	8	8	1.5K
3	Business	6	6	1.1K
4	Business Analytics	3	3	185
5	Arts	1	1	11

João Falcão e Cunha

Publications

1.9K

Citations

H-Index

Page 1

	Year	Citations
Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting Lia Patrício, Raymond P. Fisk, João Falcão e Cunha, Journal of Service Research Customer SatisfactionServices ManagementBusiness ModelsManagementHospitality Marketing	2011	664
Designing Multi-Interface Service Experiences Lia Patrício, Raymond P. Fisk, João Falcão e Cunha Journal of Service Research Customer SatisfactionEngineeringBusiness IntelligenceSeb MethodCustomer Service Experience	2008	387
Improving satisfaction with bank service offerings: measuring the contribution of each delivery channel Lia Patrício, Raymond P. Fisk, João Falcão e Cunha Managing Service Quality Customer SatisfactionDigital MarketingMultichannel MarketingRetail BankingInternet Banking	2003	134
Modeling partial customer churn: On the value of first product-category purchase sequences Vera Miguéis, Dirk Van den Poel, Ana S. Camanho, Expert Systems with Applications Marketing AnalyticsCustomer SatisfactionBuying BehaviorCustomer ProfilingPartial Customer Churn	2012	91
Passenger Journey Destination Estimation From Automated Fare Collection System Data Using Spatial Validation António A. Nunes, Teresa Galvão Dias, João Falcão e Cunha IEEE Transactions on Intelligent Transportation Systems Transportation PlanningFare CollectionRoute ChoiceTransport Network AnalysisEngineering	2015	90
Customer data mining for lifestyle segmentation Vera Miguéis, Ana S. Camanho, João Falcão e Cunha Expert Systems with Applications EngineeringData ScienceData MiningCustomer ProfilingPredictive Analytics	2012	69
Customer attrition in retailing: An application of Multivariate Adaptive Regression Splines Vera Miguéis, Ana S. Camanho, João Falcão e Cunha Expert Systems with Applications Marketing AnalyticsCustomer SatisfactionCustomer ProfitabilityCustomer ProfilingManagement	2013	50
Wisdom: A Software Engineering Method for Small Software Development Companies Nuno Nunes, João Falcão e Cunha IEEE Software Software MaintenanceSoftware Development PracticeEngineeringBusiness IntelligenceProject Management	2000	45
Urban Public Transport Service Co-creation: Leveraging Passenger's Knowledge to Enhance Travel Experience António A. Nunes, Teresa Galvão Dias, João Falcão e Cunha Procedia - Social and Behavioral Sciences	2014	45
Evaluation of an integrated mobile payment, route planner and social network solution for public transport Marta Campos Ferreira, Tânia Fontes, Vera L. Costa, Transportation research procedia	2017	37

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