Shibashish Chakraborty

Author

Indian Institute of Management Ranchi ORCID

Also Known As

Shibashish Chakraborty

Publications

704

Citations

H-Index

Concepts

All Affiliations

Indian Institute of Management Ranchi Indian Institute of Social Welfare and Business Management

About

Shibashish Chakraborty is an author at Indian Institute of Management Ranchi specializing in management, marketing, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	14	15	546
2	Business	11	11	351
3	Engineering	2	2	50
4	Education	1	1	34
5	Medicine	1	1	24

Shibashish Chakraborty

Publications

680

Citations

H-Index

Page 1

	Year	Citations
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews Avinash Kumar, Shibashish Chakraborty, Pradip Kumar Bala Journal of Retailing and Consumer Services Customer SatisfactionOnline Customer BehaviorCustomer ReviewMobile MarketingMobile Commerce	2023	94
An Empirical Study of User Adoption of Cryptocurrency Using Blockchain Technology: Analysing Role of Success Factors like Technology Awareness and Financial Literacy Vandana Kumari, Pradip Kumar Bala, Shibashish Chakraborty Journal of theoretical and applied electronic commerce research Innovation AdoptionDigital MarketingConsumer ResearchTechnology AdoptionCryptocurrency	2023	60
Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach Anup Anurag Soren, Shibashish Chakraborty Journal of Retailing and Consumer Services Customer SatisfactionIntegrated ApproachOver-the-top PlatformsInnovative PlatformInteractive Marketing	2023	59
Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, Journal of Retailing and Consumer Services	2023	58
Why customers make mobile payments? Applying a means-end chain approach Raja Sankaran, Shibashish Chakraborty Marketing Intelligence & Planning Customer SatisfactionMec PhenomenonDigital MarketingConsumer StudyConsumer Research	2020	42
Structural equation modelling of determinants of customer satisfaction of mobile network providers: Case of Kolkata, India Shibashish Chakraborty, Kalyan Sengupta IIMB Management Review Customer SatisfactionMobile MarketingMobile CommerceService QualityDigital Marketing	2014	38
A text mining approach to explore factors influencing consumer intention to use metaverse platform services: Insights from online customer reviews Vandana Kumari, Pradip Kumar Bala, Shibashish Chakraborty Journal of Retailing and Consumer Services Consumer IntentionCustomer SatisfactionOnline Customer BehaviorCustomer ReviewConsumer Study	2024	38
Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms Arghya Ray, Pradip Kumar Bala, Shibashish Chakraborty, Journal of Retailing and Consumer Services E-learningE-learning PlatformsUser ExperienceEducationOnline Learning	2020	34
The formation of habit and word-of-mouth intention of over-the-top platforms Anup Anurag Soren, Shibashish Chakraborty Journal of Retailing and Consumer Services AdvertisingOver-the-top PlatformsInteractive MarketingManagementConsumer Research	2023	34
Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust Raja Sankaran, Shibashish Chakraborty IIM Kozhikode Society & Management Review Customer SatisfactionEmotional ValueMobile CommerceService QualityTechnology Acceptance Model	2022	33

Page 1