Pradip Kumar Bala - Concepedia

Author

Pradip Kumar Bala

Indian Institute of Management Ranchi ORCID

Also Known As

Arghya Ray, Bala, Pradip Kumar, P. Bala -, Pradip Bala, Pradip Kumar Bala

116

Publications

Citations

H-Index

145

Concepts

All Affiliations

Indian Institute of Management Ranchi KIIT University Qatar University XIM University Fore School of Management

About

Pradip Kumar Bala is an author at Indian Institute of Management Ranchi specializing in management, marketing, and customer satisfaction.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	14	15	672
2	Engineering	8	8	342
3	Education	5	5	165
4	Arts	3	3	79
5	Health Sciences	1	1	569

Pradip Kumar Bala

Publications

2.6K

Citations

H-Index

Page 1

	Year	Citations
Why do people use food delivery apps (FDA)? A uses and gratification theory perspective Arghya Ray, Amandeep Dhir, Pradip Kumar Bala, Journal of Retailing and Consumer Services Food ChoiceGratification Theory PerspectiveFood MarketingBehavioral SciencesBehavioral Decision Making	2019	569
Personalized digital marketing recommender engine Rajat Kumar Behera, Angappa Gunasekaran, Shivam Gupta, Journal of Retailing and Consumer Services Information RetrievalData ScienceDigital MarketingInteractive MarketingManagement	2019	226
User generated content for exploring factors affecting intention to use travel and food delivery services Arghya Ray, Pradip Kumar Bala International Journal of Hospitality Management Customer SatisfactionFood Delivery ServicesFood Delivery SystemsInteractive MarketingManagement	2020	138
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype Rajat Kumar Behera, Pradip Kumar Bala, Arghya Ray Information Systems Frontiers Natural Language ProcessingCustomer SatisfactionCognitive ChatbotChatbotEngineering	2021	113
Innovation resistance theory perspective on the use of food delivery applications Puneet Kaur, Amandeep Dhir, Arghya Ray, Journal of Enterprise Information Management	2020	111
Sarcasm detection in microblogs using Naïve Bayes and fuzzy clustering Shubhadeep Mukherjee, Pradip Kumar Bala Technology in Society Natural Language ProcessingComputational Social ScienceSocial MediaEngineeringSocial Medium Mining	2016	94
Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews Avinash Kumar, Shibashish Chakraborty, Pradip Kumar Bala Journal of Retailing and Consumer Services Customer SatisfactionOnline Customer BehaviorCustomer ReviewMobile MarketingMobile Commerce	2023	94
Cognitive computing based ethical principles for improving organisational reputation: A B2B digital marketing perspective Rajat Kumar Behera, Pradip Kumar Bala, Nripendra P. Rana, Journal of Business Research Computer EthicBusiness-to-business ResearchOrganizational CommunicationDigital MarketingReputation Management	2021	74
Exploring values affecting e-Learning adoption from the user-generated-content: A consumption-value-theory perspective Arghya Ray, Pradip Kumar Bala, Yogesh K. Dwivedi Journal of Strategic Marketing	2020	69
Role of authenticity and perceived benefits of online courses on technology based career choice in India: A modified technology adoption model based on career theory Arghya Ray, Pradip Kumar Bala, Shilpee A. Dasgupta International Journal of Information Management Technology Acceptance ModelCareer TheoryOnline CoursesManagementUser Acceptance	2019	67

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