Arghya Ray - Concepedia

Author

Arghya Ray

Indian Institute of Management Ranchi ORCID

Also Known As

ARGHYA RAY, Ananya Ray, Arghya Ray

Publications

1.6K

Citations

H-Index

Concepts

All Affiliations

Indian Institute of Management Ranchi Fore School of Management International Management Institute Sunway University Adamas University

About

Arghya Ray is an author at Indian Institute of Management Ranchi specializing in management, marketing, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	5	5	266
2	Engineering	5	5	215
3	Education	4	4	139
4	Arts	2	2	63
5	Health Sciences	2	2	609

Arghya Ray

Publications

1.5K

Citations

H-Index

Page 1

	Year	Citations
Why do people use food delivery apps (FDA)? A uses and gratification theory perspective Arghya Ray, Amandeep Dhir, Pradip Kumar Bala, Journal of Retailing and Consumer Services Food ChoiceGratification Theory PerspectiveFood MarketingBehavioral SciencesBehavioral Decision Making	2019	569
User generated content for exploring factors affecting intention to use travel and food delivery services Arghya Ray, Pradip Kumar Bala International Journal of Hospitality Management Customer SatisfactionFood Delivery ServicesFood Delivery SystemsInteractive MarketingManagement	2020	138
Cognitive Chatbot for Personalised Contextual Customer Service: Behind the Scene and beyond the Hype Rajat Kumar Behera, Pradip Kumar Bala, Arghya Ray Information Systems Frontiers Natural Language ProcessingCustomer SatisfactionCognitive ChatbotChatbotEngineering	2021	113
Innovation resistance theory perspective on the use of food delivery applications Puneet Kaur, Amandeep Dhir, Arghya Ray, Journal of Enterprise Information Management	2020	111
Exploring values affecting e-Learning adoption from the user-generated-content: A consumption-value-theory perspective Arghya Ray, Pradip Kumar Bala, Yogesh K. Dwivedi Journal of Strategic Marketing	2020	69
Role of authenticity and perceived benefits of online courses on technology based career choice in India: A modified technology adoption model based on career theory Arghya Ray, Pradip Kumar Bala, Shilpee A. Dasgupta International Journal of Information Management Technology Acceptance ModelCareer TheoryOnline CoursesManagementUser Acceptance	2019	67
Exploring the drivers of customers’ brand attitudes of online travel agency services: A text-mining based approach Arghya Ray, Pradip Kumar Bala, Nripendra P. Rana Journal of Business Research Customer ExperienceCustomer SatisfactionOnline Customer BehaviorDigital MarketingInteractive Marketing	2021	66
Impact of irritation and negative emotions on the performance of voice assistants: Netting dissatisfied customers’ perspectives Shilpi Jain, Sriparna Basu, Arghya Ray, International Journal of Information Management Customer ExperienceCustomer SatisfactionHealth SciencesInterpersonal CommunicationVoice	2023	40
Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms Arghya Ray, Pradip Kumar Bala, Shibashish Chakraborty, Journal of Retailing and Consumer Services E-learningE-learning PlatformsUser ExperienceEducationOnline Learning	2020	34
Exploring barriers affecting eLearning usage intentions: an NLP-based multi-method approach Arghya Ray, Pradip Kumar Bala, Yogesh K. Dwivedi Behaviour and Information Technology	2020	31

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