Concepedia

Jason Cohen

JC

Statistics

Publications

37

Citations

2.5K

H-Index

21

Active since

2001

Affiliations

University of the Witwatersrand(Current)

Pusan National University

Xidian University

Chung-Ang University

Sungkyunkwan University

Jason Cohen is an author at University of the Witwatersrand specializing in business, management information systems, and information systems.

Publications per year

2001–2023

37

Publications

37

Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms

Xusen Cheng, Zhang Xiao-ping, Jason Cohen et al. · Information Processing & Management · 2022 · 458 citations

Social Sciences, Psychology, Social Psychology +11

Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention

Mengmeng Song, Xinyu Xing, Yucong Duan et al. · Journal of Retailing and Consumer Services · 2022 · 323 citations

Business, Management Information Systems, Marketing +16

Understanding trust and perceived usefulness in the consumer acceptance of an e-service: a longitudinal investigation

Jian Mou, Donghee Shin, Jason Cohen · Behaviour and Information Technology · 2016 · 206 citations

Business, Information Systems, Management Information Systems +14

Trust and risk in consumer acceptance of e-services

Jian Mou, Donghee Shin, Jason Cohen · Electronic Commerce Research · 2015 · 160 citations

Business, Management Information Systems, Marketing +11

Understanding consumer intentions toward cross-border m-commerce usage: A psychological distance and commitment-trust perspective

Yi Cui, Jian Mou, Jason Cohen et al. · Electronic Commerce Research and Applications · 2019 · 124 citations

Business, International Business, Marketing +17

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