Yucong Duan

Will artificial intelligence replace human customer service? The impact of communication quality and privacy risks on adoption intention

Meng­meng Song, Xinyu Xing, Yucong Duan et al. · Journal of Retailing and Consumer Services · 2022 · 323 citations

Business, Management Information Systems, Marketing +16

Everything as a Service (XaaS) on the Cloud: Origins, Current and Future Trends

Yucong Duan, Guohua Fu, Nianjun Zhou et al. · 2015 · 187 citations

Computing, Cloud Computing, Information Technology +13

The Cloud-edge-based Dynamic Reconfiguration to Service Workflow for Mobile Ecommerce Environments

Honghao Gao, Wanqiu Huang, Yucong Duan · ACM Transactions on Internet Technology · 2021 · 132 citations

Computing, Computer Systems, Information Systems +11

HPSLPred: An Ensemble Multi‐Label Classifier for Human Protein Subcellular Location Prediction with Imbalanced Source

Shixiang Wan, Yucong Duan, Quan Zou · PROTEOMICS · 2017 · 125 citations

Computing, Bioinformatics, Computational Biology +13

Transformation-based processing of typed resources for multimedia sources in the IoT environment

Honghao Gao, Yucong Duan, Lixu Shao et al. · Wireless Networks · 2019 · 115 citations

Computing, Information Systems, Information Technology +12