Concepedia

Gin-Yuan Lee

GL

2

Publications

210

Citations

2

H-Index

2011

Active since

Affiliations

Minghsin University of Science and Technology(Current)

Chung Hua University

Gin-Yuan Lee is an author at Minghsin University of Science and Technology specializing in customer satisfaction, total quality management, and marketing strategy.

Top concepts

Publications per year

2011–2012

2

Publications

2

Service Quality, Customer Satisfaction, Customer Trust, and Loyalty in an E-Banking Context

Po‐Young Chu, Gin-Yuan Lee, Chao Yu · Social Behavior and Personality An International Journal · 2012 · 188 citations · Full text

, , +16

Service Quality, Relationship Quality, and Customer Loyalty in Taiwanese Internet Banks

Gin-Yuan Lee, Po‐Young Chu, Chao Yu · Social Behavior and Personality An International Journal · 2011 · 22 citations · Full text

, , +14

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