Concepedia

Andrew Lockwood

AL

Statistics

Publications

49

Citations

2.2K

H-Index

27

Active since

1989

Affiliations

University of Surrey(Current)

Andrew Lockwood is an author at University of Surrey specializing in management, hospitality management, and hotel management.

Publications per year

1989–2019

49

Publications

49

Progress in Tourism, Recreation and Hospitality Management, Vol. 4

Rudi Hartmann, Cyrus Cooper, Andrew Lockwood · Economic Geography · 1994 · 234 citations

Management, Hospitality Management, Tourism Management +17

ICT Paradox Lost? A Stepwise DEA Methodology to Evaluate Technology Investments in Tourism Settings

David Airey, Peter Jones, Andrew Lockwood · Journal of Travel Research · 2004 · 115 citations

Management, Technology Management, Tourism Management +17

Productivity in hotels: a stepwise data envelopment analysis of hotels' rooms division processes

Peter Jones, Andrew Lockwood, David Airey · Service Industries Journal · 2005 · 100 citations

Management, Hospitality Management, Performance Management +14

Using Service Incidents to Identify Quality Improvement Points

Andrew Lockwood · International Journal of Contemporary Hospitality Management · 1994 · 91 citations

Management, Hospitality Management, Quality Management +15

Understanding the challenges of implementing best practices in hospitality and tourism SMEs

Li‐Jen Jessica Hwang, Andrew Lockwood · Benchmarking An International Journal · 2006 · 91 citations

Management, Hospitality Management, Strategic Management +13

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