Concepedia

Li‐Jen Jessica Hwang

LJ

Statistics

Publications

2

Citations

154

H-Index

2

Active since

2003

Affiliations

University of Surrey(Current)

Li‐Jen Jessica Hwang is an author at University of Surrey specializing in customer satisfaction, business, and hospitality industry.

Top concepts

Publications per year

2003–2006

2

Publications

2

Understanding the challenges of implementing best practices in hospitality and tourism SMEs

Li‐Jen Jessica Hwang, Andrew Lockwood · Benchmarking An International Journal · 2006 · 91 citations

, , +17

Gap analysis of patient meal service perceptions

Li‐Jen Jessica Hwang, Anita Eves, Terry Desombre · International Journal of Health Care Quality Assurance · 2003 · 63 citations

, , +15

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