Concepedia

Carol L. Esmark

CL

10

Publications

829

Citations

10

H-Index

2013

Active since

Affiliations

Mississippi State University(Current)

University of Tennessee at Knoxville

Massachusetts Institute of Technology

Carol L. Esmark is an author at Mississippi State University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingConsumer ResearchCustomer SatisfactionConsumer BehaviorBehavioral Decision MakingLogisticsSupply ChainCo-production

Publications per year

2013–2017

10

Publications

10

Performance outcomes of supply chain agility: When should you be agile?

David Gligor, Carol L. Esmark, Mary Holcomb · Journal of Operations Management · 2014 · 500 citations

Supply Chain Agility, Agile Software Development, Agile Development +13

Building international business theory: A grounded theory approach

David Gligor, Carol L. Esmark, İsmail Gölgeci̇ · Journal of International Business Studies · 2015 · 80 citations

International Management, International Business Strategy, Management +8

I’ll Be Watching You: Shoppers’ Reactions to Perceptions of Being Watched by Employees

Carol L. Esmark, Stephanie Noble, Michael Breazeale · Journal of Retailing · 2017 · 63 citations

Customer Satisfaction, Employee Attitude, Management +11

Retail space invaders: when employees’ invasion of customer space increases purchase intentions

Carol L. Esmark, Stephanie Noble · Journal of the Academy of Marketing Science · 2016 · 39 citations

Customer Experience, Customer Satisfaction, Retail Space Invaders +11

The effects of behavioral, cognitive, and decisional control in co-production service experiences

Carol L. Esmark, Stephanie Noble, John E. Bell et al. · Marketing Letters · 2015 · 30 citations

Customer Satisfaction, Behavioral Decision Making, Service Research +8

Rows per page

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