Concepedia

David Yarrow

DY

8

Publications

352

Citations

8

H-Index

1999

Active since

Affiliations

Northumbria University(Current)

David Yarrow is an author at Northumbria University specializing in business, management, and performance measurement systems.

Top concepts

BusinessManagementStrategic ManagementPerformance MeasurementHuman ResourcesPerformance ManagementTotal Quality ManagementEducationEngineeringBusiness Strategy

Publications per year

1999–2005

8

Publications

8

Managerial choice and performance in service management—a comparison of private sector organizations with further education colleges

Chris Voss, Nikos Tsikriktsis, Benjamin Funk et al. · Journal of Operations Management · 2004 · 86 citations

Customer Satisfaction, Services Management, Private Sector Organizations +18

The impact of ISO 9000 and TQM on best practice/performance

Vas Prabhu, Alex Appleby, David Yarrow et al. · The TQM Journal · 2000 · 71 citations

Total Quality Management, Engineering, Firm Performance +21

Towards a framework for benchmarking ICT practice, competence and performance in small firms

David Wainwright, Gill Green, Ed Mitchell et al. · Performance Measurement and Metrics · 2005 · 60 citations

Performance Benchmarking, Business Intelligence, Information Technology Convergence +23

Benchmarking and the role of organizational learning in developing competitive advantage

Jonathan D. Pemberton, George Stonehouse, David Yarrow · Knowledge and Process Management · 2001 · 55 citations

Organizational Learning, Strategic Human Resources, Education +24

Collaborating to compete: Benchmarking through regional partnerships

David Yarrow, Vas Prabhu · Total Quality Management · 1999 · 24 citations

Regional Partnerships, Regional Collaboration, Industry Collaboration +6

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