Ed Mitchell

The impact of ISO 9000 and TQM on best practice/performance

Vas Prabhu, Alex Appleby, David Yarrow et al. · The TQM Journal · 2000 · 71 citations

Total Quality Management, Engineering, Firm Performance +21

Towards a framework for benchmarking ICT practice, competence and performance in small firms

David Wainwright, Gill Green, Ed Mitchell et al. · Performance Measurement and Metrics · 2005 · 60 citations

Performance Benchmarking, Business Intelligence, Information Technology Convergence +23

The impact of maintenance practices on operational and business performance

Ed Mitchell, Andrew Robson, Vas Prabhu · Managerial Auditing Journal · 2002 · 36 citations

Total Quality Management, Software Maintenance, Engineering +23

Business excellence in the public sector – a comparison of two sub‐groups with the “private” service sector

Vas Prabhu, Andrew Robson, Ed Mitchell · The TQM Journal · 2002 · 21 citations

Total Quality Management, Service Excellence, Education +18

CSR performance: driven by TQM implementation, size, sector?

Andrew Robson, Ed Mitchell · International Journal of Quality & Reliability Management · 2007 · 17 citations

Total Quality Management, Engineering, Resource Management (Sustainable Manufacturing) +22