Concepedia

Masood H. Siddiqui

MH

8

Publications

271

Citations

8

H-Index

2008

Active since

Affiliations

Jaipuria Institute of Management(Current)

Masood H. Siddiqui is an author at Jaipuria Institute of Management specializing in customer satisfaction, management, and marketing.

Top concepts

BusinessMarketingManagementCustomer SatisfactionConsumer ResearchService QualityInsuranceQuality Of LifeCustomer ServiceTotal Quality Management

Publications per year

2008–2023

8

Publications

8

Analyzing customer satisfaction with service quality in life insurance services

Masood H. Siddiqui, Tripti Sharma · Journal of Targeting Measurement and Analysis for Marketing · 2010 · 70 citations · Full text

Total Quality Management, Quality Of Life, Customer Satisfaction +9

MEASURING THE CUSTOMER PERCEIVED SERVICE QUALITY FOR LIFE INSURANCE SERVICES: AN EMPIRICAL INVESTIGATION

Masood H. Siddiqui, Tripti Sharma · International Business Research · 2010 · 68 citations · Full text

Total Quality Management, Customer Satisfaction, Quality Of Life +20

Assessing the quality of healthcare services: A SERVQUAL approach

Shalini Nath Tripathi, Masood H. Siddiqui · International Journal of Healthcare Management · 2018 · 45 citations

<i>Effectiveness of Mobile Advertising: The Indian Scenario</i>

Shalini Nath Tripathi, Masood H. Siddiqui · Vikalpa The Journal for Decision Makers · 2008 · 35 citations

An analytical study of complaining attitudes: With reference to the banking sector

Masood H. Siddiqui, Shalini Nath Tripathi · Journal of Targeting Measurement and Analysis for Marketing · 2010 · 21 citations · Full text

Customer Satisfaction, Service Quality, Banking Sector +12

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