Concepedia
Statistics
Publications
23
Citations
1.1K
H-Index
17
Active since
2011
Affiliations
University of Jammu(Current)
Shri Mata Vaishno Devi University
Indian Institute of Technology Roorkee
Jyoti Sharma is an author at University of Jammu specializing in customer satisfaction, management, and marketing.
Publications per year
2011–2021
Factors influencing job performance of nursing staff
Jyoti Sharma, Rajib Lochan Dhar · Personnel Review · 2016 · 195 citations
Management, Organizational Behavior, Employee Engagement +16
Stress as a mediator between work–family conflict and psychological health among the nursing staff: Moderating role of emotional intelligence
Jyoti Sharma, Rajib Lochan Dhar, Akansha Tyagi · Applied Nursing Research · 2015 · 130 citations
Social Sciences, Psychology, Stress Physiology +14
Impact of Market Orientation on Business Performance: Role of Employee Satisfaction and Customer Satisfaction
Jeevan Jyoti, Jyoti Sharma · Vision The Journal of Business Perspective · 2012 · 79 citations
Management, Organizational Behavior, Strategic Management +10
Customer engagement for evaluating customer relationships in hotel industry
Raouf Ahmad Rather, Jyoti Sharma · European journal of tourism, hospitality and recreation · 2017 · 70 citations · Full text
Business, Hospitality Management, Marketing +12
<i>Quality of Healthcare Services in Rural India: The User Perspective</i>
Jyoti Sharma, Ritu Narang · Vikalpa The Journal for Decision Makers · 2011 · 69 citations
Public Affairs, Health Sciences, Health Services Research +16
1–5 of 23