European journal of tourism, hospitality and recreation

Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting Intention: a research in Istanbul

Mehmet Yavuz Çetı̇nkaya, Zafer Öter · 2016 · 87 citations · Full text

Management, Tourism Management, Destination Management +7

Customer engagement for evaluating customer relationships in hotel industry

Raouf Ahmad Rather, Jyoti Sharma · 2017 · 70 citations · Full text

Business, Hospitality Management, Marketing +12

The effect of tourists’ perceptions of a tourism product on memorable travel experience: Implications for destination branding

Eddy K. Tukamushaba, Honggen Xiao, Adele Ladkin · 2016 · 46 citations · Full text

Management, Marketing, Tourism Management +17

Exploring customer satisfaction with university cafeteria food services. An empirical study of Temptation Restaurant at Taylor’s University, Malaysia

Anshul Garg, Jeetesh Kumar · 2017 · 42 citations · Full text

Business, Hospitality Management, Marketing +17

Tour guides experiences with tourists with disabilities

Oliver Chikuta, Forbes Kabote, Nyasha Chikanya · 2017 · 40 citations · Full text

Management, Tourism Management, Disability +10