G. Mark Grimes

Statistics

Publications

Citations

943

H-Index

Active since

2013

Affiliations

Brigham Young University(Current)

University of Houston

University of Arizona

University of Nebraska at Omaha

G. Mark Grimes is an author at Brigham Young University specializing in conversational user interfaces, conversational interfaces, and interpersonal communication.

Publications per year

2013–2023

Publications

The impact of chatbot conversational skill on engagement and perceived humanness

Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney · Journal of Management Information Systems · 2020 · 323 citations

Computing, Computer Science, Computer Systems +17

Mental models and expectation violations in conversational AI interactions

G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney · Decision Support Systems · 2021 · 163 citations

Computing, Communication, Computer Science +16

The influence of conversational agent embodiment and conversational relevance on socially desirable responding

Ryan M. Schuetzler, Justin Scott Giboney, G. Mark Grimes et al. · Decision Support Systems · 2018 · 145 citations · Full text

Social Sciences, Psychology, Social Psychology +13

The effect of conversational agent skill on user behavior during deception

Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney · Computers in Human Behavior · 2019 · 93 citations · Full text

Social Sciences, Psychology, Social Psychology +17

Deciding Whether and How to Deploy Chatbots

Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney et al. · MIS Quarterly Executive · 2021 · 44 citations

Computing, Autonomous Systems, Artificial Intelligence +8

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