Justin Scott Giboney

The impact of chatbot conversational skill on engagement and perceived humanness

Ryan M. Schuetzler, G. Mark Grimes, Justin Scott Giboney · Journal of Management Information Systems · 2020 · 284 citations

Chatbot, Engineering, Social Presence Theory +24

Mental models and expectation violations in conversational AI interactions

G. Mark Grimes, Ryan M. Schuetzler, Justin Scott Giboney · Decision Support Systems · 2021 · 136 citations

Artificial Intelligence, Cognitive Science, Dialogue Management +10

Application of Expectancy Violations Theory to communication with and judgments about embodied agents during a decision-making task

Judee K. Burgoon, Joseph A. Bonito, Paul Benjamin Lowry et al. · International Journal of Human-Computer Studies · 2016 · 127 citations

Cognitive Science, Experimental Decision Making, Behavioral Decision Making +13

The influence of conversational agent embodiment and conversational relevance on socially desirable responding

Ryan M. Schuetzler, Justin Scott Giboney, G. Mark Grimes et al. · Decision Support Systems · 2018 · 124 citations · Full text

Social Psychology, Social Influence, Communication +28

Overview and Guidance on Agile Development in Large Organizations

Jordan B. Barlow, Justin Scott Giboney, Mark Keith et al. · Communications of the Association for Information Systems · 2011 · 124 citations · Full text

Software Maintenance, Software Development Practice, Engineering +17