Concepedia

Shun‐Hsing Chen

SC

Statistics

Publications

24

Citations

1.2K

H-Index

18

Active since

2004

Affiliations

Yu Da University(Current)

National Chin-Yi University of Technology

Chung Yuan Christian University

Asia Eastern University of Science and Technology

National Quemoy University

Shun‐Hsing Chen is an author at Yu Da University specializing in management, total quality management, and quality improvement.

Publications per year

2004–2021

24

Publications

24

The development of an employee satisfaction model for higher education

Shun‐Hsing Chen, Ching‐Chow Yang, Jiun‐Yan Shiau et al. · The TQM Journal · 2006 · 262 citations

Education, Higher Education, Organizational Behavior +14

The application of balanced scorecard in the performance evaluation of higher education

Shun‐Hsing Chen, Ching‐Chow Yang, Jiun‐Yan Shiau · The TQM Journal · 2006 · 170 citations

Management, Higher Education, Strategic Management +17

Establishment and application of performance measure indicators for universities

Shun‐Hsing Chen, Hui‐Hua Wang, King‐Jang Yang · The TQM Journal · 2009 · 127 citations

Management, Higher Education, Performance Management +14

The Relationships among Experiential Marketing, Service Innovation, and Customer Satisfaction—A Case Study of Tourism Factories in Taiwan

Tsu‐Ming Yeh, Shun‐Hsing Chen, Tsen-Fei Chen · Sustainability · 2019 · 119 citations · Full text

Business, Marketing, Tourism Management +14

Establishment of a performance-evaluation model for service quality in the banking industry

Shun‐Hsing Chen · Service Industries Journal · 2009 · 46 citations

Management, Performance Management, Quality Management +17

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