Concepedia

Mark C. Johlke

MC

9

Publications

679

Citations

9

H-Index

1996

Active since

Affiliations

University of North Carolina Wilmington(Current)

Texas Tech University

Bradley University

Mark C. Johlke is an author at University of North Carolina Wilmington specializing in management, organizational communication, and marketing.

Top concepts

ManagementBusinessMarketingHuman ResourcesOrganizational BehaviorOrganizational CommunicationCustomer SatisfactionArtsCommunicationSales Management

Publications per year

1996–2015

9

Publications

9

Supervisor Communication Practices and Service Employee Job Outcomes

Mark C. Johlke, Dale F. Duhan · Journal of Service Research · 2000 · 171 citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +15

Sales presentation skills and salesperson job performance

Mark C. Johlke · Journal of Business and Industrial Marketing · 2006 · 109 citations

Performance Management, Performance Studies, Sales Closing +15

Antecedents to boundary‐spanner perceived organizational support

Mark C. Johlke, Christina L. Stamper, Mary E. Shoemaker · Journal of Managerial Psychology · 2002 · 95 citations

Strategic Human Resources, Organizational Support, Education +17

An Integrated Model of Sales Managers' Communication Practices

Mark C. Johlke, Dale F. Duhan, R. D. Howell et al. · Journal of the Academy of Marketing Science · 2000 · 90 citations

Customer Satisfaction, Organizational Communication, Sales Managers +6

Supervisor Communication Practices and Boundary Spanner Role Ambiguity

Mark C. Johlke, Dale F. Duhan · Journal of managerial issues · 2001 · 69 citations

Boundary Spanners, Supervision (Telephony), Communication +16

Rows per page

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