Leigh Anne Novak Donovan

Considering the Role of Affect and Anticipated Emotions in the Formation of Consumer Loyalty Intentions

Steven A. Taylor, Chiharu Ishida, Leigh Anne Novak Donovan · Psychology and Marketing · 2016 · 27 citations

Behavioral Decision Making, Consumer Motivation, Consumer Research +24

Consumer Trust and Satisfaction in the Formation of Consumer Loyalty Intentions in Transactional Exchange: The Case of a Mass Discount Retailer

Steven A. Taylor, Leigh Anne Novak Donovan, Chiharu Ishida · Journal of Relationship Marketing · 2014 · 23 citations

Customer Satisfaction, Consumer Uncertainty, Behavioral Decision Making +20

Exploring the psychological processes underlying interpersonal forgiveness: The superiority of motivated reasoning over empathy

Leigh Anne Novak Donovan, Joseph R. Priester · Journal of Experimental Social Psychology · 2017 · 23 citations

Interpersonal Forgiveness, Behavioral Sciences, Prosocial Behavior +10

Construction and retrieval of evaluative judgments: The attitude strength moderation model

Dhananjay Nayakankuppam, Joseph R. Priester, Jae Hwan Kwon et al. · Journal of Experimental Social Psychology · 2017 · 13 citations

Cognitive Science, Behavioral Decision Making, Unconscious Bias +10

Professional Athletes’ Social Media Use and Player Performance: Evidence From the National Football League

Joon Ho Lim, Leigh Anne Novak Donovan, Peter A. Kaufman et al. · International Journal of Sport Communication · 2020 · 12 citations

Social Medium Monitoring, Social Media Activity, Social Influence +19