Concepedia

Keith J. Fabes

KJ

Statistics

Publications

3

Citations

53

H-Index

3

Active since

1992

Affiliations

American Marketing Association(Current)

Keith J. Fabes is an author at American Marketing Association specializing in customer satisfaction, management, and marketing.

Top concepts

BusinessMarketingManagementCustomer SatisfactionOrganizational BehaviorGenderGender IdentityHuman ResourcesService QualitySales Management

Publications per year

1992–2013

3

Publications

3

Gender effects on customer satisfaction with employment services

Linda W. Ross, Robert S. Fleming, Keith J. Fabes et al. · Career Development International · 1999 · 24 citations

Job Satisfaction, Customer Satisfaction, Gender Identity +15

Effects of Effort, Territory Situation, and Rater on Salesperson Evaluation

John C. Mowen, Keith J. Fabes, Raymond W. LaForge · Journal of Personal Selling and Sales Management · 2013 · 17 citations

Performance Management, Customer Satisfaction, Fundamental Attribution Error +15

The Impact of Territory Difficulty and Self Versus Other Ratings on Managerial Evaluations of Sales Personnel

Greg W. Marshall, John C. Mowen, Keith J. Fabes · Journal of Personal Selling and Sales Management · 1992 · 12 citations · Full text

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