Concepedia

Silvia Martelo-Landroguez

SM

14

Publications

842

Citations

14

H-Index

2011

Active since

Affiliations

Universidad de Sevilla(Current)

Universidad Loyola Andalucía

Universidad Politécnica de Cartagena

Silvia Martelo-Landroguez is an author at Universidad de Sevilla specializing in business, management, and strategic management.

Top concepts

BusinessManagementStrategic ManagementBusiness StrategyMarketingKnowledge ManagementCustomer SatisfactionOrganizational BehaviorStrategyValue Theory

Publications per year

2011–2020

14

Publications

14

Creating dynamic capabilities to increase customer value

Silvia Martelo-Landroguez, Carmen Barroso Castro, Gabriel Cepeda‐Carrión · Management Decision · 2011 · 114 citations

Customer Satisfaction, Resource-based View, Customer Value +15

Critical processes of knowledge management: An approach toward the creation of customer value

Ignacio Cepeda-Carrión, Silvia Martelo-Landroguez, Antonio L. Leal‐Rodríguez et al. · European Research on Management and Business Economics · 2016 · 107 citations · Full text

Linking knowledge corridors to customer value through knowledge processes

Silvia Martelo-Landroguez, Juan‐Gabriel Cegarra‐Navarro · Journal of Knowledge Management · 2014 · 87 citations

Customer Satisfaction, Business Intelligence, Knowledge Creation +17

The effect of organizational memory on organizational agility

Juan‐Gabriel Cegarra‐Navarro, Silvia Martelo-Landroguez · Journal of Intellectual Capital · 2020 · 78 citations

Organizational Characteristic, Knowledge Creation, Project Management +16

The use of organizational capabilities to increase customer value

Silvia Martelo-Landroguez, Carmen Barroso Castro, Gabriel Cepeda‐Carrión · Journal of Business Research · 2013 · 73 citations · Full text

Customer Satisfaction, Customer Value, Management +6

Rows per page

1–5 of 14