Ignacio Cepeda-Carrión

Critical processes of knowledge management: An approach toward the creation of customer value

Ignacio Cepeda-Carrión, Silvia Martelo-Landroguez, Antonio L. Leal‐Rodríguez et al. · European Research on Management and Business Economics · 2016 · 107 citations · Full text

Dark Triad, Perceptions of Organizational Politics and Counterproductive Work Behaviors: The Moderating Effect of Political Skills

Muhammad Awais Baloch, Fanchen Meng, Zefeng Xu et al. · Frontiers in Psychology · 2017 · 81 citations · Full text

Organizational Characteristic, Work Organization, Social Influence +18

The Mediating Role of Knowledge Creation Processes in the Relationship Between Social Media and Open Innovation

Ignacio Cepeda-Carrión, Jaime Ortega Gutiérrez, Aurora Garrido‐Moreno et al. · Journal of the Knowledge Economy · 2022 · 60 citations

Mediating Role, Social Media, Innovation Study +13

Absorptive capacity and value in the banking industry: A multiple mediation model

Ignacio Cepeda-Carrión, Antonio Genaro Leal Millán, Silvia Martelo-Landroguez et al. · Journal of Business Research · 2015 · 43 citations

Banking Industry, Mergers And Acquisitions, Firm Performance +12

Linking unlearning with service quality through learning processes in the Spanish banking industry

Ignacio Cepeda-Carrión, Antonio Genaro Leal Millán, Jaime Ortega Gutiérrez et al. · Journal of Business Research · 2015 · 37 citations

Total Quality Management, Customer Satisfaction, Service Quality +8