Concepedia

Charles M. Futrell

CM

42

Publications

2.5K

Citations

24

H-Index

1976

Active since

Affiliations

Texas A&M University(Current)

Mitchell Institute

University of Arkansas at Fayetteville

Louisiana State University

University of North Texas

Charles M. Futrell is an author at Texas A&M University specializing in business, management, and organizational behavior.

Top concepts

BusinessManagementOrganizational BehaviorHuman ResourcesCustomer SatisfactionMarketingSales ManagementConsumer ResearchWorkforce DevelopmentAccounting

Publications per year

1976–2013

42

Publications

42

A Longitudinal Assessment of the Impact of Selected Organizational Influences on Salespeople's Organizational Commitment during Early Employment

Mark W. Johnston, A. Parasuraman, Charles M. Futrell et al. · Journal of Marketing Research · 1990 · 449 citations

Employee Involvement, Job Satisfaction, Behavioral Sciences +12

The Relationship of Satisfaction and Performance to Salesforce Turnover

Charles M. Futrell, A. Parasuraman · Journal of Marketing · 1984 · 258 citations

Productivity, Customer Satisfaction, Employee Involvement +14

A Longitudinal Assessment of the Impact of Selected Organizational Influences on Salespeople's Organizational Commitment during Early Employment

Mark W. Johnston, A. Parasuraman, Charles M. Futrell et al. · Journal of Marketing Research · 1990 · 187 citations

An Analysis of Alternative Causal Models of Salesperson Role Perceptions and Work-Related Attitudes

Louis W. Fry, Charles M. Futrell, A. Parasuraman et al. · Journal of Marketing Research · 1986 · 135 citations

Customer Satisfaction, Job Performance, Consumer Research +17

The Relationship of Satisfaction and Performance to Salesforce Turnover

Charles M. Futrell, A. Parasuraman · Journal of Marketing · 1984 · 126 citations

Productivity, Customer Satisfaction, Employee Involvement +14

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