Concepedia

Nor Azila Mohd Nor

NA

Statistics

Publications

2

Citations

43

H-Index

2

Active since

2010

Affiliations

Northern University of Malaysia(Current)

Nor Azila Mohd Nor is an author at Northern University of Malaysia specializing in customer satisfaction, management, and interactive marketing.

Top concepts

BusinessMarketingManagementService QualityMarketing StrategyCustomer SatisfactionInteractive MarketingRelationship MarketingTotal Quality ManagementCustomer Relationship Management

Publications per year

2010–2013

2

Publications

2

The Relationship Between E-service Quality and Ease of Use on Electronic Customer Relationship Management (E-CRM) Performance: An Empirical Investigation in Jordan Mobile Phone Services

Samsudin Wahab, Nor Azila Mohd Nor, Khaled AL-Momani · 2010 · 28 citations

Total Quality Management, Customer Satisfaction, Relationship Marketing +14

Predictors of travel motivations: the case of domestic tourists to island destinations in northwest of Malaysia

Chansoo Park, Nor Azila Mohd Nor, Mohamad Fawzi Mokhtar et al. · Anatolia · 2013 · 15 citations

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