Samsudin Wahab

Organization Performance and Leadership Style: Issues in Education Service

Samsudin Wahab, Adlan Rahmat, Mohd Sukor Yusof et al. · Procedia - Social and Behavioral Sciences · 2016 · 47 citations · Full text

Service Leadership, Organizational Communication, Transformational Leadership +12

The Relationship between Time Management and Job Performance in Event Management

Nor Lela Ahmad, Ahmad Nizan Mohd. Yusuf, Nor Diyana Mohamed Shobri et al. · Procedia - Social and Behavioral Sciences · 2012 · 45 citations · Full text

Performance Management, Employee Involvement, Event Management +15

The Relationship between E- Service Quality and Ease of Use On Customer Relationship Management (CRM) Performance: An Empirical Investigation In Jordan Mobile Phone Services

Samsudin Wahab, Kaled Al-Momani, Nor Azila Mohd Noor · Universiti Utara Malaysia Institutional Repository (Universiti Utara Malaysia) · 2010 · 32 citations · Full text

The Relationship Between E-service Quality and Ease of Use on Electronic Customer Relationship Management (E-CRM) Performance: An Empirical Investigation in Jordan Mobile Phone Services

Samsudin Wahab, Nor Azila Mohd Nor, Khaled AL-Momani · 2010 · 28 citations

Total Quality Management, Customer Satisfaction, Relationship Marketing +14

The influence of usability and enjoyment on electronic customer relationship management performance in Jordan mobile communication services

Samsudin Wahab, Kamaruzaman Jusoff, Khaled Abed et al. · AFRICAN JOURNAL OF BUSINESS MANAGEMENT · 2011 · 24 citations · Full text

Customer Experience, Customer Satisfaction, Mobile Commerce +15