Concepedia

Siew‐Phaik Loke

SL

13

Publications

561

Citations

11

H-Index

2009

Active since

Affiliations

Universiti Teknologi MARA(Current)

Universiti Tunku Abdul Rahman

Universiti Teknologi Petronas

Curtin University Sarawak

UCSI University

Siew‐Phaik Loke is an author at Universiti Teknologi MARA specializing in management, marketing, and business.

Top concepts

ManagementMarketingBusinessStrategic ManagementEducationCustomer SatisfactionCommunicationOrganizational BehaviorSupply Chain ManagementTotal Quality Management

Publications per year

2009–2017

13

Publications

13

Mobile TV: a new form of entertainment?

Choy-Har Wong, Garry Wei‐Han Tan, Siew‐Phaik Loke et al. · Industrial Management & Data Systems · 2014 · 111 citations

Cultural Consumption, Innovation Adoption, Effort Expectancy +28

Adoption of mobile social networking sites for learning?

Choy-Har Wong, Garry Wei‐Han Tan, Siew‐Phaik Loke et al. · Online Information Review · 2015 · 102 citations

Behavioral Intention, E-learning, Innovation Adoption +21

Service Quality and Customer Satisfaction in a Telecommunication Service Provider

Siew‐Phaik Loke, Ayankunle Adegbite Taiwo, Hanisah Mat Salim et al. · 2011 · 87 citations

Total Quality Management, Customer Satisfaction, Service Quality +13

A STRUCTURAL APPROACH TO INTEGRATING TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT WITH SUPPLY CHAIN LEARNING

Siew‐Phaik Loke, Alan G. Downe, Murali Sambasivan et al. · Journal of Business Economics and Management · 2012 · 69 citations · Full text

Total Quality Management, Customer Satisfaction, Learning Organization +15

Impact of knowledge management in supply chain management: A study in Malaysian manufacturing companies

Murali Sambasivan, Siew‐Phaik Loke, Zainal Abidin‐Mohamed · Knowledge and Process Management · 2009 · 64 citations

Supply Chain Performance, Knowledge Creation, Knowledge Management Strategy +16

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