Alan G. Downe

Toward green computing practices: A Malaysian study of green belief and attitude among Information Technology professionals

Adedapo Oluwaseyi Ojo, Murali Raman, Alan G. Downe · Journal of Cleaner Production · 2019 · 133 citations

Sustainable Computing, Green Marketing, Organizational Communication +15

Service Quality and Customer Satisfaction in a Telecommunication Service Provider

Siew‐Phaik Loke, Ayankunle Adegbite Taiwo, Hanisah Mat Salim et al. · 2011 · 87 citations

Total Quality Management, Customer Satisfaction, Service Quality +13

A STRUCTURAL APPROACH TO INTEGRATING TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT WITH SUPPLY CHAIN LEARNING

Siew‐Phaik Loke, Alan G. Downe, Murali Sambasivan et al. · Journal of Business Economics and Management · 2012 · 69 citations · Full text

Total Quality Management, Customer Satisfaction, Learning Organization +15

User acceptance of eGovernment: Integrating risk and trust dimensions with UTAUT model

Ayankunle Adegbite Taiwo, Ahmad Kamil Mahmood, Alan G. Downe · 2012 · 54 citations

Customer Satisfaction, Behavioral Decision Making, E-services +18

Usability Testing Methodology: Effectiveness of Heuristic Evaluation in E-Government Website Development

Ashok Sivaji, Azween Abdullah, Alan G. Downe · 2011 · 53 citations

Software Maintenance, Engineering, E-services +19