Concepedia

Hanisah Mat Salim

HM

1

Publications

87

Citations

1

H-Index

2011

Active since

Hanisah Mat Salim is an author specializing in total quality management, communication, and service quality.

Top concepts

BusinessMarketingManagementCommunicationService QualityConsumer ResearchMarketing StrategyCustomer SatisfactionTotal Quality Management

Publications per year

2011–2011

1

Publications

1

Service Quality and Customer Satisfaction in a Telecommunication Service Provider

Siew‐Phaik Loke, Ayankunle Adegbite Taiwo, Hanisah Mat Salim et al. · 2011 · 87 citations

Total Quality Management, Customer Satisfaction, Service Quality +13

Rows per page

1–1 of 1