Yam B. Limbu

Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

Long Pham, Yam B. Limbu, Hien Thi Nguyen et al. · International Journal of Educational Technology in Higher Education · 2019 · 447 citations · Full text

Customer Satisfaction, Learning Management System, E-learning +13

Perceived ethics of online retailers and consumer behavioral intentions

Yam B. Limbu, Marco Wolf, Dale L. Lunsford · Journal of Research in Interactive Marketing · 2012 · 154 citations

Customer Satisfaction, Digital Marketing, Consumer Research +16

Consumers' perceptions of online ethics and its effects on satisfaction and loyalty

Yam B. Limbu, Marco Wolf, Dale L. Lunsford · Journal of Research in Interactive Marketing · 2011 · 129 citations

Customer Satisfaction, Consumer Uncertainty, Digital Marketing +21

Empathy, nonverbal immediacy, and salesperson performance: the mediating role of adaptive selling behavior

Yam B. Limbu, C. Jayachandran, Barry J. Babin et al. · Journal of Business and Industrial Marketing · 2016 · 111 citations

Consumer Study, Social Psychology, Empathy +25

Does information and communication technology improve job satisfaction? The moderating role of sales technology orientation

Yam B. Limbu, C. Jayachandran, Barry J. Babin · Industrial Marketing Management · 2014 · 80 citations

Job Satisfaction, Customer Satisfaction, Employee Attitude +12