Concepedia

Christine De Meyer-Heydenrych

CD

3

Publications

108

Citations

3

H-Index

2020

Active since

Affiliations

University of Johannesburg(Current)

Christine De Meyer-Heydenrych is an author at University of Johannesburg specializing in business, customer satisfaction, and consumer research.

Top concepts

BusinessMarketingManagementConsumer ResearchCustomer SatisfactionService QualityTotal Quality ManagementFashionConsumer ChoiceConsumer Behavior

Publications per year

2020–2021

3

Publications

3

Internal marketing, service quality and perceived customer satisfaction

Leigh de Bruin, Mornay Roberts-Lombard, Christine De Meyer-Heydenrych · Journal of Islamic marketing · 2020 · 60 citations

Total Quality Management, Customer Satisfaction, Customer Experience +13

The interrelationship between internal marketing, employee perceived quality and customer satisfaction – a conventional banking perspective

Leigh de Bruin, Mornay Roberts-Lombard, Christine De Meyer-Heydenrych · Cogent Business & Management · 2021 · 27 citations · Full text

Total Quality Management, Customer Satisfaction, Conventional Banking Perspective +13

Premium versus affordable clothing retailers: what are customer expectations for satisfaction and repurchase intentions?

Nicole Cunningham, Christine De Meyer-Heydenrych · International Journal of Retail & Distribution Management · 2021 · 21 citations

Customer Satisfaction, Online Customer Behavior, Retailing Industry +14

Rows per page

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