Leigh de Bruin - Concepedia

Author

Leigh de Bruin

Also Known As

Leigh De Bruin, Leigh de Bruin

Publications

Citations

H-Index

Concepts

All Affiliations

Leigh de Bruin is an author at University of Johannesburg specializing in business, customer satisfaction, and consumer research.

#	Concept	H-Index	Publications	Citations
1	Business	2	2	87
2	Management	2	2	87
3	Marketing	2	2	87
4	Hospitality Industry	1	1	60
5	Hospitality Management	1	1	60

Leigh de Bruin

Publications

Citations

H-Index

Page 1

	Year	Citations
Internal marketing, service quality and perceived customer satisfaction Leigh de Bruin, Mornay Roberts-Lombard, Christine De Meyer-Heydenrych Journal of Islamic marketing Total Quality ManagementCustomer SatisfactionCustomer ExperienceService QualityService Research	2020	60
The interrelationship between internal marketing, employee perceived quality and customer satisfaction – a conventional banking perspective Leigh de Bruin, Mornay Roberts-Lombard, Christine De Meyer-Heydenrych Cogent Business & Management Total Quality ManagementCustomer SatisfactionConventional Banking PerspectiveCustomer ExperienceService Quality	2021	27

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