Kimberly Mathe

Structural and psychological empowerment climates, performance, and the moderating role of shared felt accountability: A managerial perspective.

J. Craig Wallace, Paul D. Johnson, Kimberly Mathe · Journal of Applied Psychology · 2011 · 167 citations

Customer Satisfaction, Human Resource Management, Organizational Behavior +23

Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance

Kimberly Mathe, Sheila Scott‐Halsell, Seontaik Kim et al. · Journal of Hospitality & Tourism Research · 2014 · 76 citations

Performance Management, Customer Satisfaction, Collective Psycap +15

“Green” attributes and customer satisfaction

Lisa Slevitch, Kimberly Mathe, Elena Karpova et al. · International Journal of Contemporary Hospitality Management · 2013 · 62 citations

Customer Satisfaction, Green Marketing, Service Quality +15

An Exploratory Examination of Supervisor Undermining, Employee Involvement Climate, and the Effects on Customer Perceptions of Service Quality in Quick-Service Restaurants

Kimberly Mathe, Lisa Slevitch · Journal of Hospitality & Tourism Research · 2011 · 33 citations

Customer Satisfaction, Consumer Research, Hospitality +17

The Effects of Perceived External Prestige on Positive Psychological States in Quick Service Restaurants

Kimberly Mathe, Sheila Scott‐Halsell · Journal of Human Resources in Hospitality & Tourism · 2012 · 28 citations

Customer Satisfaction, Significant Bivariate Correlations, Social Psychology +26