Kimberly Mathe - Concepedia

Author

Kimberly Mathe

Oklahoma State University Oklahoma City

Also Known As

Kimberly Mathe

Publications

416

Citations

H-Index

Concepts

All Affiliations

Oklahoma State University Oklahoma City Oklahoma State University Northwestern Oklahoma State University Virginia Tech

About

Kimberly Mathe is an author at Oklahoma State University Oklahoma City specializing in customer satisfaction, management, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	6	6	394
2	Management	6	6	394
3	Hospitality	5	5	227
4	Arts	1	1	167
5	Social Sciences	1	1	28

Kimberly Mathe

Publications

404

Citations

H-Index

Page 1

	Year	Citations
Structural and psychological empowerment climates, performance, and the moderating role of shared felt accountability: A managerial perspective. J. Craig Wallace, Paul D. Johnson, Kimberly Mathe Journal of Applied Psychology Customer SatisfactionHuman Resource ManagementOrganizational BehaviorPsychologyPerformance Management	2011	167
Psychological Capital in the Quick Service Restaurant Industry: A Study of Unit-Level Performance Kimberly Mathe, Sheila Scott‐Halsell, Seontaik Kim, Journal of Hospitality & Tourism Research Performance ManagementCustomer SatisfactionCollective PsycapService QualityService Research	2014	76
“Green” attributes and customer satisfaction Lisa Slevitch, Kimberly Mathe, Elena Karpova, International Journal of Contemporary Hospitality Management Customer SatisfactionGreen MarketingService QualityService ResearchManagement	2013	62
An Exploratory Examination of Supervisor Undermining, Employee Involvement Climate, and the Effects on Customer Perceptions of Service Quality in Quick-Service Restaurants Kimberly Mathe, Lisa Slevitch Journal of Hospitality & Tourism Research Customer SatisfactionConsumer ResearchHospitalityHuman Resource ManagementOrganizational Behavior	2011	33
The Effects of Perceived External Prestige on Positive Psychological States in Quick Service Restaurants Kimberly Mathe, Sheila Scott‐Halsell Journal of Human Resources in Hospitality & Tourism Customer SatisfactionSignificant Bivariate CorrelationsSocial PsychologyConsumer ResearchExternal Prestige	2012	28
The Role of Customer Orientation in the Relationship Between Manager Communications and Customer Satisfaction Kimberly Mathe, Sheila Scott‐Halsell, Mary G. Roseman Journal of Hospitality & Tourism Research Customer ExperienceCustomer SatisfactionConsumer ResearchHospitalityManager Communications	2013	28
An individual, unit, and organizational-level examination of perceived external prestige, psychological capital, and psychological empowerment in quick service restaurants Kimberly Mathe SHAREOK (University of Oklahoma; Oklahoma State University; Central Oklahoma University)	2011	10

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