Yunia Silvia Sesunan

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Active since

2023

Affiliations

Syarif Hidayatullah State Islamic University Jakarta(Current)

Yunia Silvia Sesunan is an author at Syarif Hidayatullah State Islamic University Jakarta specializing in service quality, customer satisfaction, and business.

Top concepts

BusinessMarketingManagementService QualityConsumer ResearchCustomer SatisfactionTotal Quality Management

Publications per year

2023–2023

Publications

SMEs repurchase intention and customer satisfaction: Investigating the role of utilitarian value and service quality

Mochammad Jasin, Yunia Silvia Sesunan, Muniaty Aisyah et al. · Uncertain Supply Chain Management · 2023 · 10 citations · Full text

Total Quality Management, Customer Satisfaction, Service Quality +11

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