Charles E. Pettijohn

The influence of salesperson skill, motivation, and training on the practice of customer‐oriented selling

Charles E. Pettijohn, Linda S. Pettijohn, Albert J. Taylor · Psychology and Marketing · 2002 · 155 citations

Management, Marketing, Organizational Behavior +11

Customer‐oriented selling: Exploring the roles of emotional intelligence and organizational commitment

Elizabeth J. Rozell, Charles E. Pettijohn, R. Stephen Parker · Psychology and Marketing · 2004 · 153 citations

Business, Marketing, Marketing Management +5

Salesperson Perceptions of Ethical Behaviors: Their Influence on Job Satisfaction and Turnover Intentions

Charles E. Pettijohn, Linda S. Pettijohn, A. J. W. Taylor · Journal of Business Ethics · 2007 · 148 citations

Business, Marketing, Organizational Behavior +16

An Evaluation of Fast Food Restaurant Satisfaction

Linda S. Pettijohn, Charles E. Pettijohn, Robert H. Luke · Journal of Restaurant & Foodservice Marketing · 1997 · 145 citations

Business, Hospitality Management, Marketing +15

Relationship‐oriented characteristics and individual salesperson performance

Bruce D. Keillor, R. Stephen Parker, Charles E. Pettijohn · Journal of Business and Industrial Marketing · 2000 · 137 citations

Management, Marketing, Marketing Management +10