Concepedia

Xingyang Lv

XL

Statistics

Publications

39

Citations

3K

H-Index

26

Active since

2017

Affiliations

Southwestern University of Finance and Economics(Current)

Nankai University

Sichuan University

University of Missouri

Suzhou University of Science and Technology

Xingyang Lv is an author at Southwestern University of Finance and Economics specializing in management, tourist behavior, and tourism.

Publications per year

2017–2025

39

Publications

39

Does a cute artificial intelligence assistant soften the blow? The impact of cuteness on customer tolerance of assistant service failure

Xingyang Lv, Yue Liu, Jingjing Luo et al. · Annals of Tourism Research · 2020 · 338 citations

Business, Computer Science, Artificial Intelligence +11

Artificial intelligence service recovery: The role of empathic response in hospitality customers’ continuous usage intention

Xingyang Lv, Yufan Yang, Dazhi Qin et al. · Computers in Human Behavior · 2021 · 313 citations

Business, Hospitality Management, Marketing +17

Expanding theory of tourists’ destination loyalty: The role of sensory impressions

Xingyang Lv, Chunxiao Li, Scott McCabe · Tourism Management · 2019 · 259 citations · Full text

Management, Social Psychology, Tourism Management +14

Anthropomorphism and customers’ willingness to use artificial intelligence service agents

Yang Yang, Yue Liu, Xingyang Lv et al. · Journal of Hospitality Marketing & Management · 2021 · 229 citations

Business, Marketing, Psychology +10

Exploring how live streaming affects immediate buying behavior and continuous watching intention: A multigroup analysis

Xingyang Lv, Rui Zhang, Yiran Su et al. · Journal of Travel & Tourism Marketing · 2022 · 168 citations

Business, Marketing, Tourism Management +17

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