Concepedia

Jingjing Luo

JL

3

Publications

440

Citations

3

H-Index

2020

Active since

Affiliations

Southwestern University of Finance and Economics(Current)

Nankai University

Tianjin University of Commerce

Jingjing Luo is an author at Southwestern University of Finance and Economics specializing in customer satisfaction, user experience, and behavioral sciences.

ORCID

Top concepts

Publications per year

2020–2022

3

Publications

3

Does a cute artificial intelligence assistant soften the blow? The impact of cuteness on customer tolerance of assistant service failure

Xingyang Lv, Yue Liu, Jingjing Luo et al. · Annals of Tourism Research · 2020 · 322 citations

, , +8

Is cuteness irresistible? The impact of cuteness on customers’ intentions to use AI applications

Xingyang Lv, Jingjing Luo, Yuqing Liang et al. · Tourism Management · 2021 · 108 citations

, , +12

Attracted by a Song: Image-building and tourist-attracting effects of destination songs

Xingyang Lv, Jingjing Luo, Zeyuan Luo et al. · Journal of China Tourism Research · 2022 · 10 citations

Rows per page

1–3 of 3