Chunxiao Li

Does a cute artificial intelligence assistant soften the blow? The impact of cuteness on customer tolerance of assistant service failure

Xingyang Lv, Yue Liu, Jingjing Luo et al. · Annals of Tourism Research · 2020 · 322 citations

Artificial Intelligence, Customer Satisfaction, Behavioral Sciences +8

Expanding theory of tourists’ destination loyalty: The role of sensory impressions

Xingyang Lv, Chunxiao Li, Scott McCabe · Tourism Management · 2019 · 246 citations · Full text

Culture, Sensory Impressions, Destination Marketing +6

Understanding the benefits of social tourism: Linking participation to subjective well‐being and quality of life

Scott McCabe, Thea Joldersma, Chunxiao Li · International Journal of Tourism Research · 2010 · 191 citations · Full text

Quality Of Life, Culture, Tourism Performance +15

Time for a Radical Reappraisal of Tourist Decision Making? Toward a New Conceptual Model

Scott McCabe, Chunxiao Li, Zengxiang Chen · Journal of Travel Research · 2015 · 190 citations · Full text

Customer Satisfaction, Tourism Performance, Tourism Supply +20

To buy or not to buy? The effect of time scarcity and travel experience on tourists' impulse buying

Chunxiao Li, Yuting Wang, Xingyang Lv et al. · Annals of Tourism Research · 2020 · 135 citations

Customer Satisfaction, Buying Behavior, Destination Marketing +10