Concepedia

Jeffrey W. Overby

JW

9

Publications

1.6K

Citations

9

H-Index

2001

Active since

Affiliations

Florida State University(Current)

University of Tennessee at Knoxville

Belmont University

Jeffrey W. Overby is an author at Florida State University specializing in marketing, business, and management.

Top concepts

BusinessMarketingManagementConsumer ResearchConsumer BehaviorCustomer SatisfactionBehavioral EconomicsCultureEconomicsPsychology

Publications per year

2001–2012

9

Publications

9

The effects of utilitarian and hedonic online shopping value on consumer preference and intentions

Jeffrey W. Overby, Eun‐Ju Lee · Journal of Business Research · 2006 · 1.1K citations

Customer Satisfaction, Online Customer Behavior, Consumer Choice +14

Linking process and outcome to service quality and customer satisfaction evaluations

Pratibha A. Dabholkar, Jeffrey W. Overby · International Journal of Service Industry Management · 2005 · 144 citations

Total Quality Management, Customer Satisfaction, Services Management +20

French versus American Consumers' Attachment of Value to a Product in a Common Consumption Context: A Cross-National Comparison

Jeffrey W. Overby · Journal of the Academy of Marketing Science · 2004 · 132 citations

Economics, Advertising, Consumer Culture +11

International supply chain management in an Internet environment

Jeffrey W. Overby, Soonhong Min · International Marketing Review · 2001 · 103 citations

Digital Marketing, International Marketing, Supply Network +22

The influence of culture upon consumers’ desired value perceptions: A research agenda

Jeffrey W. Overby, Robert B. Woodruff, Sarah Fisher Gardial · Marketing Theory · 2005 · 99 citations

Cultural Consumption, Value Perceptions, Consumer Study +22

Rows per page

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