Concepedia

Cláudio Hoffmann Sampaio

CH

33

Publications

1.8K

Citations

22

H-Index

2004

Active since

Affiliations

Pontifícia Universidade Católica do Rio Grande do Sul(Current)

Universidade do Vale do Rio dos Sinos

Escola Superior de Propaganda e Marketing

Universidade Estadual de Maringá

Universidade de Santa Cruz do Sul

Cláudio Hoffmann Sampaio is an author at Pontifícia Universidade Católica do Rio Grande do Sul specializing in management, marketing, and business.

ORCID

Top concepts

Publications per year

2004–2023

33

Publications

33

Customer engagement in social media: a framework and meta-analysis

Fernando de Oliveira Santini, Wagner Júnior Ladeira, Diego Costa Pinto et al. · Journal of the Academy of Marketing Science · 2020 · 466 citations · Full text

, , +9

Student satisfaction in higher education: a meta-analytic study

Fernando de Oliveira Santini, Wagner Júnior Ladeira, Cláudio Hoffmann Sampaio et al. · Journal of Marketing for HIGHER EDUCATION · 2017 · 165 citations

, , +10

Apps for mobile banking and customer satisfaction: a cross-cultural study

Cláudio Hoffmann Sampaio, Wagner Júnior Ladeira, Fernando de Oliveira Santini · International Journal of Bank Marketing · 2017 · 147 citations

, , +14

The brand experience extended model: a meta-analysis

Fernando de Oliveira Santini, Wagner Júnior Ladeira, Cláudio Hoffmann Sampaio et al. · Journal of Brand Management · 2018 · 87 citations · Full text

, , +8

A Meta-Analysis of the Antecedents and Consequences of Satisfaction in Tourism and Hospitality

Wagner Júnior Ladeira, Fernando de Oliveira Santini, Clécio Falcão Araújo et al. · Journal of Hospitality Marketing & Management · 2016 · 80 citations

, , +12

Rows per page

1–5 of 33