Statistics
Publications
4
Citations
556
H-Index
4
Active since
2006
Affiliations
St. Mary's University(Current)
Lewis P. Carbone is an author at St. Mary's University specializing in customer experience management, customer experience, and service design.
Publications per year
2006–2016
4
4
Kathryn A. LaTour, Lewis P. Carbone · Cornell Hospitality Quarterly · 2014 · 28 citations · Full text
Arts, Design, Hospitality Management +17
Gerald Zaltman, Lindsay Zaltman, Donna J. Sturgess et al. · Harvard business review · 2008 · 17 citations
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