Concepedia

A. Parasuraman

AP

3

Publications

2.9K

Citations

3

H-Index

1994

Active since

Affiliations

University of Miami(Current)

A. Parasuraman is an author at University of Miami specializing in marketing, management, and business.

Top concepts

Publications per year

1994–2014

3

Publications

3

The Influence of Store Environment on Quality Inferences and Store Image

Julie Baker, Dhruv Grewal, A. Parasuraman · Journal of the Academy of Marketing Science · 1994 · 1.5K citations

, , +9

An Updated and Streamlined Technology Readiness Index

A. Parasuraman, Charles L. Colby · Journal of Service Research · 2014 · 1.3K citations

, , +19

Assessing and improving service performancefor maximum impact: insights from a two‐decade‐long research journey

A. Parasuraman · Performance Measurement and Metrics · 2004 · 114 citations

, , +16

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