Shannon W. Anderson

WHY FIRMS SEEK ISO 9000 CERTIFICATION: REGULATORY COMPLIANCE OR COMPETITIVE ADVANTAGE?

Shannon W. Anderson, Jennifer Daly, Marilyn F. Johnson · Production and Operations Management · 1999 · 423 citations

Management, Quality Management, Strategic Management +15

The impact of contextual and process factors on the evaluation of activity-based costing systems

Shannon W. Anderson, S. Mark Young · Accounting Organizations and Society · 1999 · 387 citations

Business, Information Systems, Management Information Systems +9

A Framework for Assessing Cost Management System Changes: The Case of Activity Based Costing Implementation at General Motors, 1986-1993.

Shannon W. Anderson · Journal of Management Accounting Research · 1995 · 324 citations · Full text

Management, Operations Management, Change Measurement +11

Economic transition, strategy and the evolution of management accounting practices: the case of India

Shannon W. Anderson, William N. Lanen · Accounting Organizations and Society · 1999 · 221 citations

Business, Accountancy, Strategy +12

Drivers of Service Satisfaction

Shannon W. Anderson, Lisa Klein Pearo, Sally K. Widener · Journal of Service Research · 2008 · 198 citations

Business, Marketing, Marketing Management +16