Avraam Papastathopoulos

Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style

Achilleas Boukis, Christos Koritos, Kate L. Daunt et al. · Tourism Management · 2019 · 184 citations · Full text

Employee Involvement, Customer Satisfaction, Customer Incivility +10

Organizational readiness for digital financial innovation and financial resilience

Matloub Hussain, Avraam Papastathopoulos · International Journal of Production Economics · 2021 · 170 citations

Digital Business, Digital Finance, Business +4

Quiet quitting: relationship with other concepts and implications for tourism and hospitality

Salima Hamouche, Christos Koritos, Avraam Papastathopoulos · International Journal of Contemporary Hospitality Management · 2023 · 146 citations

Tourism Management, Hospitality, Cultural Tourism +27

Measuring service quality and customer satisfaction of the small- and medium-sized hotels (SMSHs) industry: lessons from United Arab Emirates (UAE)

Syed Zamberi Ahmad, Norita Ahmad, Avraam Papastathopoulos · Tourism Review · 2018 · 65 citations

Customer Satisfaction, Tourism Management, Tourism Supply +18

Demographic Analysis of Residents’ Support for Tourism Development in the UAE: A Bayesian Structural Equation Modeling Multigroup Approach

Avraam Papastathopoulos, Syed Zamberi Ahmad, Kostas Kaminakis · Journal of Travel Research · 2019 · 59 citations

Human Migration, Tourism Performance, Tourism Supply +17