Darrell K. Rigby is an author at Bainbridge State College specializing in business, management, and strategic management.
Top concepts
BusinessManagementStrategic ManagementBusiness StrategyStrategyMarketingEngineeringBusiness OperationsProject ManagementBusiness Intelligence
Publications per year
1993–2016
22
22
Darrell K. Rigby, Frederick F. Reichheld, Phil Schefter · PubMed · 2002 · 651 citations
Customer Experience, Relationship Marketing, Customer Satisfaction +13
Darrell K. Rigby, Chris Zook · PubMed · 2002 · 398 citations
Darrell K. Rigby, Dianne Ledingham · PubMed · 2004 · 223 citations
Customer Experience, Relationship Marketing, Customer Satisfaction +14
Rows per page
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