Nicolas Zacharias

Patterns and performance outcomes of innovation orientation

Ruth Stock, Nicolas Zacharias · Journal of the Academy of Marketing Science · 2010 · 173 citations

Innovation Study, Management, Business +7

Linking multiple layers of innovation-oriented corporate culture, product program innovativeness, and business performance: a contingency approach

Ruth Stock, B. Six, Nicolas Zacharias · Journal of the Academy of Marketing Science · 2012 · 137 citations

Marketing, Contingency Approach, Business Culture +10

Frontline Employees' Innovative Service Behavior as Key to Customer Loyalty: Insights into FLEs' Resource Gain Spiral

Ruth Stock, Ad de Jong, Nicolas Zacharias · Journal of Product Innovation Management · 2016 · 100 citations · Full text

Customer Satisfaction, Service Innovation, Consumer Research +18

A Closer Look at Cross‐functional <scp>R&amp;D</scp> Cooperation for Innovativeness: Innovation‐oriented Leadership and Human Resource Practices as Driving Forces

Ruth Stock, Florian Totzauer, Nicolas Zacharias · Journal of Product Innovation Management · 2013 · 92 citations

Strategic Human Resources, Education, Human Resource Management +27

Two Sides of the Same Coin: How Do Different Dimensions of Product Program Innovativeness Affect Customer Loyalty?

Ruth Stock, Nicolas Zacharias · Journal of Product Innovation Management · 2013 · 74 citations

Customer Satisfaction, Innovation Adoption, Consumer Research +20